FAQ
General information
When is the Official Selection announced?
The Official Selection will be announced between early and Mid-December.
Where can I find information on previous editions?
To obtain information about the previous editions of Premiers Plans, please go to the Archives page.
Where can I find the Festival logos?
To obtain the Festival logos, go to the Downloads page or contact the Festival Communications Department (elisabeth.lampure@premiersplans.org).
Where can I buy festival posters and merchandise?
Products are on sale all year round via the online boutique and during the Festival, at the Congress Centre reception desk.
What is the Estival ?
L'Estival is one of Premiers Plans' summer events. Each year, at the end of August, Premiers Plans offers a selection of preview films, an open-air screening, films for young audiences and meetings with directors.
How can I contact the Premiers Plans team?
You can contact the team at: info@premiersplans.org
Taking part in the Festival
How do I enter a film in the Festival?
It is possible to enter a film (short or feature-length) for the official selection. The timetable, rules and admission conditions are available here.
Contact and information : Programming Office - +33 1 44 89 99 92 / competition@premiersplans.org
How do I enter a script for the Ateliers d'Angers?
The Angers Workshops are designed for young filmmakers who have already made one or more short films and are preparing to make their first feature-length fiction film. The timetable, rules and admission requirements are available here.
Contact and information : Claire Lambry - +33 7 65 71 07 38 / ateliers@premiersplans.org
Where and when can I find the programme and times of screenings?
The programme with screening times is available online 8 to 10 days before the start of the Festival. The paper version is available a few days before the Festival opens.
Is it possible to eat at the Convention Centre?
Premiers Plans offers you a temporary restaurant/snack bar and a catering area at the Congress Centre on the garden level (level -2), open for the duration of the Festival. We also recommend a list of partner restaurants.
Is there a lost property service?
Yes. During the Festival, items found in the venues are brought to the Information Desk in the entrance lobby of the Convention Center every evening. They are then available at the Convention Center’s reception desk (+33 2 41 96 32 32) two months after the Festival ends. If they have not been claimed by then, they are donated to charitable organizations.
Is there a luggage storage area?
Yes, a luggage storage is available at the Festival Information Desk, located in the entrance hall of the Centre de Congrès, during the Center’s hours of operation.
Is it possible to become a volunteer?
That's right. The Festival is looking for volunteers for various positions. You can find more information on the volunteering page. (in french)
The Family Festival
Can my child take part in a workshop without going to see a film?
No. Participation in the workshops is restricted to children and adults who have attended the relevant session.
Can I go and see a film with my child(ren) without taking part in the workshop afterwards?
Of course. The workshops are offered as a supplement to the session, but you are free to take part o
Can I leave my child(ren) on their own during the workshops?
No. Adults are invited to take part in the workshops alongside their children.
School-age audience
I’m a teacher and I’d like to bring some pupils to the Festival. How do I go about it?
All information for school groups can be found in the Teachers’ Area (in french) of the website. Bookings for school groups open in November and can be made via the online booking form. For further information, please contact Violaine d’Aboville, Head of Youth Programmes: violaine.daboville@premiersplans.org (September to February) or Véronique Charrat: veronique.charrat@premiersplans.org (March to August)
Are there any special rates for school groups?
Yes. Full details of prices, practical information and the booking link (available online from early November) can be found here (in french).
How can I organise the trip with my class?
The Festival is here to help you organise your stay. You’ll find information on available accommodation and the booking system on the Teachers’ Area page (in french). If you need personalised support or further information, please contact Violaine d’Aboville, Head of Young Audiences: violaine.daboville@premiersplans.org.
Accessibility
I have a disability. Are there any accessible sessions?
Yes. All available options can be found on the page dedicated to accessibility. (in french)
Is it possible to take advantage of special rates and receive specific support?
Absolutely. You can find more information here. (in french)
Press and professionals
I am a journalist or a film industry professional. How do I get accreditation?
To obtain accreditation, please visit the accreditation page.
When is the application period for accreditation open?
Applications for accreditation open in early December.
How do I access the sessions?
You can attend the sessions by booking your tickets on the online ticketing website.
Ticketing
How do I access the ticket office?
Online ticket sales are available here. During the Festival, you can also purchase tickets at the box offices of the various screening venues.
When does the ticket office open?
The box office will open in 3 stages:
- Early December: opening of the box office for the Inaugural and Closing evenings, passes and gift cards.
- Early January: opening of single-session bookings on the box office website
- Mid-January: opening of the ticket offices
You can find the exact opening dates here.
I'm having a problem with the online ticketing service. What should I do?
On this page you will find the various instructions explaining how to book your sessions (in french). If you have any problems or questions, please contact the person in charge of the ticket office at billetterie@premiersplans.org
I can't find the tickets I bought online. What should I do?
Online orders are systematically sent by e-mail after each transaction. They are also available in your customer account, in the "My purchases" section.
I can't find the script readings or meetings on the box office website. Is this normal?
Yes, free events (script readings, meetings, etc.) do not need to be booked online. All you have to do is turn up at the event venue in advance, and the teams will welcome you as long as places are available.
Can I cancel a ticket or get a refund?
Tickets purchased individually cannot be canceled, exchanged, or refunded. Only tickets booked through a pass can be canceled via your customer account up to 4 hours before the event or by visiting the ticket office at the Centre de Congrès.
Can I use my pass to book a ticket for the opening or closing evenings?
As the prices are different, it is not possible to use your pass to book one or other of these evenings.
There are no more places for sale. Are there any waiting lists?
If a session is indicated as sold out on the website, please go to the box office of the venue concerned 30 minutes before the start of the session. Released seats will be put back on sale at the box office.
Support the Festival
How can my company become a partner or sponsor of the Festival?
You can find all the information about sponsorship or partnerships on the dedicated page. (in french)
I'm a festivalgoer. How can I support the Festival?
You can support the Festival by making a tax-deductible donation and becoming an individual patron. Your support allows you to experience the Festival up close and enjoy exclusive events. You can find more information on the dedicated page. (in french)